Often, the focus of police or jailer/correctional training emphasizes a “warrior” mentality among officers. This mentality approach works to the detriment of the principles discussed in this training for critically important reasons.

This subject of police training seeks, in part, is to cultivate a “guardian” mentality. As stated in the Final Report of the President’s Task Force on 21st Century Policing referred to later on in this opening course section, ‘Law enforcement culture should embrace a guardian—rather than a warrior—mindset to build trust and legitimacy both within agencies and with the public.’ The guardian mindset prioritizes service over crime fighting, and it values the dynamics of short-term encounters to create long-term relationships.

Fundamentally, positive interaction with the community goes to the heart of bias-free policing.

Increasingly so, as we all know, law enforcement interactions with the public must be more than legally justified, they must also be empowering, fair, respectful, and considerate. This e-training course offers insightful tools to you achieve those priorities.

For any officer concerned with the state of community relations, this training offers you the opportunity to improve your service by maintaining a high-level of ethics and the mission of protecting the community which lies at the heart of what it means to be a member of your Department.”

Course Objectives

1. Discuss and evaluate aspects of culture, cultural groups, cultural competence, and effective strategies for cross-cultural communication.

2. Understand bias, explicit bias, implicit bias, the manifestation of bias in discriminatory policing, and the consequences of discriminatory practices.

3. Understand the concept and importance of bias-free professionalism.

Each online course is developed from an 8-hour classroom-based curriculum. The average length of our online courses is 90 to 120 minutes.


  • Bias-Free Policing Module 1 - Culture

    • Introduction by Randy Means
    • Culture
    • Culture Clash
    • Module Assessment
  • Bias-Free Policing Module 2 - Discriminatory Policing

    • Explicit Bias
    • Implicit Bias Part 1
    • Implicit Bias Part 2
    • How Bias affect Sources
    • Module Assessment
  • Bias-Free Policing Module 3

    • Bias Free Policing in Action
    • Citizen Perception of Legal Authorities
    • Improving Personal, Cultural Contacts
    • Slow Down Your Responses
    • Module Assessment
  • Bias-Free Policing Module 4 - Improving Our Policing

    • Improving Our Policing Part 1
    • Improving Our Policing Part 2
    • Module Assessment
  • Bias-Free Policing Module 5 - Conclusion

    • Conclusion
    • Module Assessment